Fabrics by Meter
Terms & Conditions
Terms of Use
The company Retali.gr is pleased to announce the release of its new e-shop. The eshop is owned and edited by Zabakolas Bros and has its registered office at Achilleiou 44, ZIP 49100 Corfu, Greece, with the VAT Registration Number: EL 998970302 ΓΕΜΗ 122896633000. All web-transactions of the website www.retali.gr , appertain to the company just mentioned. Please read these terms carefully before using this eshop. By using this website, users signify their assent and agreement to these terms. If you do not agree to these terms you should immediately discontinue any use of this eshop. You will find below all the detailed sections concerning the Terms and Conditions of Use of the Retali.gr official eshop.
1. Copyright Notice
Retali.gr owns the intellectual property rights, including copyright, or has acquired all the necessary licenses. Retali.gr has created this eshop to provide information about the company and products for personal use. Users are not authorized to sell, reproduce, distribute, display or publicly perform any text, graphics, images, logos, videos, multimedia or the selection and compilation of the contents of the site.
All content on this eshop including but not limited to, trademarks, copyright and all other intellectual property rights, is property of the company. Neither the content, nor any other intellectual property right may be used, reproduced, copied, sold, resold, or otherwise exploited, fully or partially, for any purpose without our prior written consent.
You cannot modify any material or information on this website for any purpose other than personal, non-commercial. Retali.gr reserves the right to use for its own purposes any material provided through this website, including text and images, even for editorial purposes. All contents of this website are licensed for use by Retali.gr
2. Limitation of Liability
Retali.gr uses its best endeavors to ensure that the information provided is accurate, complete and always up to date. Retali.gr does not warrant the accuracy or completeness of all information contained on this official eshop, nor guarantee that the use of its website will be uninterrupted, error-free, virus-free or that any error will be automatically corrected. Retali.gr can guarantee to inform its customers on time, about non availability of its products, or any delay that may occur to a customer’s order.
3. Disclaimer
Retali.gr reserves the right to modify the Terms & Conditions from time to time. By using the eshop after an announced modification of these Terms & Conditions, you automatically agree to the new Terms & Conditions. Thus, we encourage you to visit these Terms & Conditions regularly to ensure that you are fully aware of them.
4. Security and Privacy Policy
Retali.gr acknowledges the importance of the security of your personal data and your online transactions and takes all necessary steps to ensure maximum safety, with the most modern and advanced methods. All information related to your personal information and your transactions are secure and confidential.
In general, use of our eshop can be made without the need of giving us any personal information. However, depending on the type of service you wish to use, we may collect the following information:
For an Account Registration – Contact information including your name, surname, email address, telephone number, Fax, postal address and postal code. The method used to ensure your privacy when logging in is called “Customer Identification”. There are two codes to identify every customer:
A.His/Her username or e-mail
B.His/Her personal password
Every time you access your account with these security entries, you are in a secure environment regarding all your personal information provided. The only one with access to this information is you. Kindly consider yourself responsible for the confidentiality of these security entries.
Retali.gr can delete your personal information anytime, after your request.
For an online Purchase – Billing information, transaction and credit card information (should you make a purchase via credit card)
Retali.gr does not share/distribute/make available your personal information to any third parties. Retali.gr takes all possible measures to protect your personal information. However, there is always a risk when using internet websites, thus, we cannot fully ensure the protection of your personal information. By submitting your personal information to our server, you guarantee that the information is true, legal or in any means unsuitable.
We inform you that once you subscribe to our website you automatically consent to receive our latest updates and news (newsletters) via email. If you wish to stop receiving our newsletters please contact the Department of Customer Service at via e-mail.
5. Search and Purchase of Products
In order to help you search and purchase products of our websites, we have created a very simple process: You may use the search button to find very easily the products you desire. If you wish to purchase a product and make an order you may choose the most convenient payment method and fill the order’s form.
After completing the ‘order process’ you will receive an automated confirmation email, which will provide you with all the necessary information regarding your order. You will also receive a second email containing useful information regarding dispatch and delivery.
In case any pending issues should arise, we will send you an e-mail or contact you at the telephone you will have registered. To this end, we highly recommend you to inform us of any changes regarding your contact information while your order is still pending, to make sure you receive all e-mails and to keep all e-mails during the order process.
Retali.gr reserves the right to cancel any order due to no availability or elimination of a product.
6. Prices
All prices shown on the product pages of the website include VAT. Products in www.retali.gr, include the Greek VAT. reserves the right to modify the price of its products at any time without prior notice. The Retali.gr House may modify the price of a product after modifications on one or more of its natural characteristics, such as size. Retali.gr will use its best endeavors to verify the accuracy of any information written on its official website, concerning product prices and descriptions. However, it makes no warranties in relation to the accuracy, reliability and completeness of such information. Despite our best efforts, some of the products listed on the site may be incorrectly priced. Moreover, the prices of the products do not include extra costs, such as: shipping costs and products’ custom clearance (taxes and import duties – for non E.U. countries) which are charged to the recipient.
7. Payment Methods
You can choose one of the following Payment Options:
Pay with Credit Card
You can use your Credit/Debit Card to pay for your order. Please remember to put your exact personal details in the payment address, because our system verifies if you are entitled to use this credit card.
Pay with PayPal
The renowned way of making Payments Online.
Pay with Bank Deposit
You can make a bank deposit or an online bank transfer to one of our Business Accounts.
Please remember to send us an email with your payment. Kindly, be advised that, when you choose to pay with Bank Deposit, you have 48 hours to make the payment and notify us with an email.
Your order will be reserved for 48 hours. If the payment has not been made within 48 hours, your order will be cancelled and the items will be released. Your order will be dispatched, once funds have been verified in our account.
You can find our Business Accounts Below: When making payments from another bank you should choose (OUR) as expenses and not (SHARED).
Alpha Bank
Account Beneficiary: Zabakolas Bros
IBAN: GR6501405940594002002002786
BIC: CRBAGRAA
8. More information on orders
Orders and shipping are available to most countries. Contact us at
Order cancelation:
You can cancel your order only in the two following cases:
1. Before completing and verifying your order
Through the online order process you can go to “My Shopping Bag” and click on the ‘X button (Remove).
2. After completing your order, ONLY IF it has not yet been dispatched*
For purchases made through our website: www.retali.gr
Please contact us at (+30) 2661040675 and request the product’s cancelation.
*The dispatch date will be announced to you at the order’s confirmation email.
9. Shipping Cost and Delivery Time
The Retali.gr store always makes sure that there is the necessary stock of products, however, in case a product is non available, please contact us for information on the availability of the product.
Ready-made orders within Greece are delivered from 1 to 2 working days, depending on the accessibility of the area. In case the products are non available and have to be produced from the beginning, it may take an additional 2 weeks until the process is completed.
The execution time of the orders is estimated from 1-2 working days, if the product is immediately available. In case the product is not immediately available, you will be informed by relevant email within 48 hours from the day you placed your order.
By sending the order, we send you the corresponding Shipping Number (Tracking Number) by email to the email address you have stated.
The delivery time of courier orders is estimated at 1-2 working days for Greece and 5-10 working days for Cyprus. For shipments performed by a transport company the delivery time can exceed one week.
Orders are executed with Speedex Courier.
For shipments within Greece up to three kilos the cost of transport is 3.5 €, for each additional kilo the cost is 1 € / kg.
For shipments in Cyprus up to three kilos the cost of transport is 10 €, for each additional kilo the cost is 2 € / kg.
In case of cash on delivery, you will be charged 2 € for the cash on delivery costs.
For orders that will be sent by shipping, due to volume, a telephone call will be made for information on the cost and delivery time.
Delivery time for foreign orders can not be fixed because according to the legislation of each country, the customs can keep parcels for a long time until they are released.
10. Refund Policy
The Retali.gr store hopes that you will be happy with your purchases. In case for any reason you are not satisfied with your purchase, you have the option to return your order within 14 days from the day of receipt. You can return the product in any way you wish. Either to replace a product or to proceed with a refund.
A necessary condition for the returns to be accepted is that the products that will be returned are in excellent condition in the original shipping package and with the purchase receipt enclosed.
For returns please contact us by mail at describing your request. Then we will contact you directly.
You can then send us your returns to the following address
Zabakolas Bros
2nd km of National Road Corfu to Lefkimmi
Corfu 49100 Greece
Returns will be credited to the card used to make the purchase. Refunds will be made within 30 days of receiving the products in our store.
In any case, the cost of the return is borne by the sender (you). Except in rare cases where the product is defective. Then the shipping costs are covered by our store. In the rare case that the product you received is defective, please contact us immediately to resolve the issue and proceed with the replacement of the product.
In case of a refund, one you have paid with a credit card the money is credited to the credit card account. If you have paid by bank deposit or cash on delivery, the refund is made to a bank account that you indicate.
In no case are the shipping and cash on delivery costs reimbursed.
Refunds will be made within 14 days of receipt of the product and if its completeness is checked.
In case the product is not returned within 14 days, our company may not accept any return or replacement.
All products manufactured in accordance with the specifications you have set as a consumer (such as fabrics by specific dimensions) are excluded from the right of return as they can not be returned to their original value in our store.
In case of a defective product (with obvious defects such as flanges, bars, color deviations and after they have not been previously washed) or sending the wrong product, our store undertakes its complete replacement or refund without any shipping costs. We are always at your disposal to answer any questions and give you further clarifications on what you need. You can contact us by mail at
11. Return Policy
You have the right to return an order and to ask for an exchange with another, strictly within 30 days from the date you have received your order.
By requesting an exchange you will be charged with:
- The shipping cost
- The insurance cost
- The product clearance cost (regarding non-E.U. Countries)
If the value of the new order is lower than the value of the initial order, the company will not refund you the difference. This difference will be credited to the customer’s name for future purchases.
For purchases made through our website: www.retali.gr
Return Process:
- Contact the Retali.gr e-Shop Customer Service, by sending an email at or by calling (+30) 2661040675, within the above period of 30 days.
- The Customer Service Department will send you the ‘Return of Products’ form.
- Send us back the above form, completed via email at .
When your order has been delivered, we recommend you to personally check the packaging and the product’s condition.
Change of already returned products will not be allowed.
